We're sorry to see you go. If you'd like to delete your DateWise account and all associated data, follow the instructions below. Account deletion is permanent and cannot be undone.
Warning: Account deletion is permanent
Once your account is deleted, all your data — including your profile, analysis history, purchased Sparks (unused credits), and subscription — will be permanently removed. This action cannot be reversed.
Method 1: Delete In-App (Recommended)
- 1
Open the DateWise app on your device.
- 2
Navigate to the Settings tab (bottom navigation bar).
- 3
Tap on "Account" in the settings menu.
- 4
Scroll down and tap "Delete Account".
- 5
Read the confirmation dialog carefully and tap "Confirm Delete" to permanently delete your account.
Method 2: Email Request
If you cannot access the app, you can request account deletion by email:
- 1
Send an email to support@datewise.app
- 2
Use the subject line: "Account Deletion Request"
- 3
Include the email address associated with your DateWise account
- 4
We will process your request within 5 business days and send you a confirmation
What Happens to Your Data
After your deletion request is confirmed:
- ✓
Your account and profile information will be immediately deactivated.
- ✓
All personal data will be permanently deleted within 30 days.
- ✓
Purchase records may be retained for up to 7 years for accounting and legal compliance purposes.
- ✓
Anonymized, aggregated usage data that cannot be linked to you may be retained for service improvement.